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SYMplus™ CNC-software.

Secure and durable -

plusCARE™ – Maintenance and Support Service

Ensuring SYMplus™ Always Works Reliably for You

Why SYMplus™ with plusCARE™?

  • No progress without updates: Operating systems, interfaces, and requirements are constantly changing. With plusCARE™, you receive all necessary updates to ensure your SYMplus™ CNC software always runs reliably, and that new features are immediately available.
  • Fast help when you need it most: When a problem occurs in daily CNC operations, it needs to be solved quickly because problems cost money. With plusCARE™, you have prioritized access to our support team, ensuring you don’t lose valuable time.
  • Planning security instead of unexpected costs: A fixed and predictable service instead of unforeseen expenses – with plusCARE™, you know exactly what to expect, avoiding nasty surprises with software adjustments or support cases.

Your Benefits with plusCARE™

For a Smooth Application of SYMplus™

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Always up-to-date

Regular software updates so you can always work with the latest features and security standards.

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Free Hotline

During the term of the plusCARE™ contract, our telephone hotline is available to you free of charge.

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Priority Support

With plusCARE™, we prioritize your support requests, ensuring you get a solution faster.

Contract and Payment Terms

The plusCARE™ contract has a minimum term of two years, starting from the delivery of the software license. After this period, the contract will automatically renew for one year unless terminated in writing at least three months before the end of the current term. During the contract term, you will receive an annual invoice for plusCARE™ on the anniversary of your initial order. Upon contract termination, the right to updates and support will expire. Reactivating the service will require new licenses.

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Contact

Our experts are at your disposal. We look forward to your inquiry!

Jürgen Mues
Jürgen Mues
CEO
T +49 202 – 40400 E info@cnc-keller.de

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