Prevent Data Loss : Key Tips for KELLER Users.

Summer is slowly coming to an end and the new training year has begun. Many trainees are now entering the world of CNC, while others are preparing for their final exams. No matter which stage you are at, we are here for you: with the SYMplus™ workbooks, the SYMplus™ Student License or our YouTube video series “Instant CNC”. In these videos, we simulate the CHRISTIANI exercises — an excellent opportunity to freshen up your knowledge, even for experienced users!

Speaking of “freshening up your knowledge”: A few weeks ago, a customer contacted us because he had lost all his important “KELLER” data when he bought a new computer — tools, work plans, NC programs, everything was gone. And why? Because he had only saved his data on the old computer. Fortunately, we were able to help him transfer the data to the new computer before the old one was disposed of.

To avoid such problems, we recommend that you backup your data regularly. If you need assistance on the subject of “data backup”, our support team will, of course, be happy to help to advise you. You can simply give us a call (0202 – 40400) or e-mail us.

But where exactly do you find your “KELLER” data (the “user data” — as we call it) on your computer? Here is a brief guide:

Where can you find your user data (“KELLER” data) on your computer?

By default, your user data is stored in a specific folder on your computer. Here’s how to find this folder:

1. Open “File Explorer” (this is the program you use to browse files and folders on your computer).

2. Go to “This PC” or “Computer”.

3. Double-click on the drive C (C is normally the main drive of your computer).

4. Open the “Users” folder.

5. Go to your user name (this is the name of your account on the computer).

6. Open the “AppData” folder. If you do not see this, you may need to look at hidden files and folders. You can do this in the “View” options in File Explorer or customize it in the “Appearance” category in your computer’s Control Panel (may differ slightly depending on your version of Windows).

7. In “AppData”, open the “Roaming” folder.

8. And then the “KELLER” folder.

Within the KELLER folder there are two further subfolders, depending on what type of machine you are using:

For turning machines: open the “KELLERplusDE” folder and then the “DATASD” subfolder.
For milling machines: Open the folder “KELLERplusFE” and then the subfolder “DATASF”.

For detailed instructions on how to find the storage locations of your user data, please read our support article:

›Where do I find the user data?‹

We trust that this information will help you and make your work easier. If you have any questions, please don’t hesitate to contact our support team.

Wish you a nice day and best regards.

Your KELLER.Software Team

Have you already installed SYMplus™ Update 66?

SYMplus™ CNC software Update 66 is now available for installation for all plusCARE™ customers. With a wide range of improvements and optimised functions, we want to ensure that you can work with the software as smoothly as never before.

›Learn more about what’s new‹

Guide to Update SYMplus™:
›How to install an update‹

Next Appointments in the KELLER.Academy:

Basics of graphical programming (CAD/CAM) with SYMplus™

• 24.-25. October 2024

Basic DIN/PAL programming with SYMplus™

• 21.-22. November 2024

Driven tools, level swivel and reform PAL2020

• 10.-11. October 2024
• 05.-06. December 2024

Exam preparation PAL

• 07.-08. November 2024

›Further Information‹

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